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The Art of Effective & Efficient Email

 Effective and Efficient eMail

Are you or your employees suffering from eMail fatigue? Do you have messages that have fallen through the cracks?  Is company productivity lagging as inboxes overflow?

Like it or not, eMail is a huge part of business life.  Your company needs to ensure that eMail is used in a professional, efficient and secure manner.

Everyone who has an eMail account – from sales reps to top executives – faces occasional challenges with reading, writing, sending or storing messages.  As a result, everyone can benefit from the opportunity to brush up on their eMail skills.  

This course provides important eMail guidelines that will equip your team to be as efficient as possible with eMail communications, while keeping in mind critical considerations surrounding security and eMail management strategies.

The course will allow you to:

  • Write more effective eMail messages by mastering both the art and the politics of eMail correspondence.
  •  Identify eMail security vulnerabilities and solutions.
  • Develop an efficient eMail management system, which will allow you to maximize your productivity and output.
  • Recognize how to use eMail for optimal workflow, and reduce the amount of time spent working on administrative tasks.
  • Easily use your eMail package in conjunction with your Blackberry, or other handheld device


The course includes group discussion, breakout activities, live online examples, screenshots, and printed job aids - for future reference.  

The Effective and Efficient eMail course is available for users of all major eMail software including Outlook 2003, Outlook 2007 and every version of Lotus Notes Mail.

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