The questions really work, especially the accountability questions. Week by week, I have been challenging my team members and holding them to their promises. It works. I took more from the 17 Questions than all the training I have had in my 7 years with American Express.”
Carol Johnston, Team Leader, American Express
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Business Transformed
Business Transformed is a 1-day program that engages information workers, team leaders and managers to ask simple and powerful questions that create an entirely new level of trust and relationship, breakthrough results and real accountability.
“Look at any highly successful business leader, any great manager, any blue chip sales person, any accomplished engineer or any acclaimed scientist. You will find a master in the art of asking breakthrough questions. Look into any innovative product, any scientific breakthrough or any surge in business performance. Dig deeply and you will find it all  began with a breakthrough conversation.
Breakthrough questions have a distinctive signature. Paul Gossen and his coaching team conducted a comprehensive search for the everyday questions executives, managers and team leaders use to build relationship, create accountability and drive breakthrough results. They examined the unproductive habits that block
business transformation. They worked with hundreds of CEOs, executives and managers and conducted thousands of breakthrough conversations to refine the 17 QuestionsTM that form a complete conversation that can transform any business.
What would high-performance results team look like?
The day begins with an inquiry into the personal and team cost of our ineffective communication and negative language patterns. Participants examine and tell the truth about their negative habits. As they recognize motivation based on fear, guilt or failure they begin to take control of their individual communication and team results. Participants practice and master asking questions that will create:
- Instant team relationship
- A learning and development frame
- Tiny contracts for results in every interaction
- A new ability to listen to others and create fault tolerant agreements
- Backwards thinking from outcomes to results to actions
- Drilling down to expose wishful thinking and turn tasks into promises
- Certainty in every interaction
This simple and effective 1-day program allows managers and business leaders to begin to master the key business conversations, which will consistently generate breakthrough results. Register Today.
What would take our team results to the next level?
Team members engage in a learning dialogue and a series of exercises in which they practice and develop a capability to ask powerful questions, listen with intention and create certainty in every interaction. When an entire team or business begins to master this powerful yet simple context and set of questions, it creates the foundation for organizational transformation.
“I now experience the direct correlation between the quality of my questions and the quality of my results.” Michael Palmer, Salesforce.com
How can we create real leadership and accountability?
Participants work with and begin to understand the team context of the recent research into the reptilian, mammalian and visual areas of the human brain. This powerful and simple segment allows people to separate fear, guilt and failure from creativity, alignment and action. They practice the questions and language patterns that go with each thinking style and begin understand the role of each in a team and management context. Throughout the day participants ask and answer questions that:
- Create engagement between individual goals and business milestones
- Generate immediate energy, action and assist team members to know when and when not to use this approach
- Create trust and alignment between individual and team focus and priorities
- Hold a context of inquiry and drill down to resolve problems and challenges
- Develop visual thinking practices for accelerated problem solving
How can we build an effective organizational culture?
Participants practice a powerful set of accountability questions while developing the ability to coach and listen effectively. The program incorporate the core coaching competencies defined by the International Coaching Federation (ICF) into a team accountability context that quickly and creates an effective team coaching culture.
Why is this program so effective?
This program breaks through the clutter of everyday work practices with that shift the context of work from rules and procedures to promises and engagement. The simple and engaging exercise driven format makes learning easy. Broad concepts are distilled into simple questions and key statements, which are included in handouts and homework. After the 1-day training, the critical coaching and follow-up maintains the presence of the program while the new practices are established.
Format: 1-Day intensive followed by two 60 min group-coaching cal
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