The Power of Practice

I was scheduled to deliver a presentation skills program this past Tuesday for 8 people.  When I got to the venue, I was informed there was only going to be 4 people attending.  Since practice is such a big part of our program I thought “Great!” this will give the participants more time to practice.

My “Great” idea of more practice was met with a little less enthusiasm from the participants.  I said they could choose to deliver their presentation one extra time if they wanted to.  I made it clear it was a choice.  After lunch each participant was given time to make revisions to their presentation that they had delivered in the morning.  I was very impressed with the progress each person had made from their original presentation.  The power of practice was evident.

Surprisingly each person was eager deliver their presentation one extra time to further fine tune their message.  At the end of day we debriefed the day and each participant agreed that the real key to delivering a powerful presentation is practice.  Everyone agreed that in the world of athletes, that  only with practice was how they improved, yet they  all said they rarely practiced their presentations prior to taking this program. They committed that in the future they will run through their material as many times as it takes for them to be comfortable.

I think one participant summed it up best with their comment on the evaluation form:  “Class was great because we were able to review presentation 3 times.”

Taking it to the Next Level

I often get asked about a program for a leader to help them take their performance to the next level.  Frequently, these people have been promoted from within and have a deep understanding of their business but they may lack skills in other areas.  In these situations I find out what exactly needs to be different and determine if one of our public offerings would provide the necessary training or would coaching be a better option.

About a year I was approached by an HR Director to discuss possible training for one of their high potential employees.  This individual was doing a great job as a manager and was being considered for a more senior position.  There were a few concerns about this person’s image,  their communication skills and ability to really inspire people.  The HR Director and I explored several options and chose to provide this manager with a coach.    The coach worked with her one-on-one for approximately nine months and  together they worked through many of this individual’s hidden barriers to success.  This manager really embraced the coaching and her when I spoke with the HR Director recently I learned that this manager had been promoted.  The senior executive team has been thoroughly impressed with the transformation of this individual have all expressed their delight in having her as part of the team.  This manager told the HR Director that the coaching not only helped her in her work but also had a very positive affect in her home life as well.

The Importance of Follow Up

A colleague and I completed a  follow up session for a sales training program we did late last fall.  During the session we discussed all the changes that had occurred since the training.  Both my colleague and I were very impressed with the behaviour change and shift in attitudes toward prospecting.  This sales team was a delight to work with and responded well to the coaching that took place between the initial program and the follow up session.

I think it is imperative for sustainable change to provide clients with a structure to support the learning once everyone is back doing their day-to-day activities.  It is easy to slip back into old patterns unless there is structure and a way to celebrate small successes along the way.

Personal Branding – Your Authentic Self

I  was having a very casual conversation with the VP of Sales  from one of our pharma customers.  He was sharing with me his observation of their sales team during a recent sales conference.  His group has sales offices across Canada and there was representation from each of the provinces at the conference.  Most of the sales people were women.   He was disturbed by the fact that he could tell which province the sales rep came from by the way they were dressed.  He said he couldn’t help but think that as an organization they spent thousands of dollars every year on their company branding and what message was the reps sending when they were wearing mini-skirts and showing too much cleavage.

I shared with him that one of the Alliance partners does an excellent job of taking both groups and individuals through a personal branding process.  His eyes lit up and asked me to introduce him to the partner.  They ran the program a month later.  He was delighted with the new professional image projected by the sales people.  The participants commented on how much more confident they felt.   This program goes beyond just the physical appearance and helps people connect with their authentic self and define who they want to be known to be.

I too have gone through this Alliance partner’s branding process and I know what they mean by more confident.  Actually a friend who I hadn’t seen in six months  met me for lunch after my process was completed and she said it was not like it was a “new” me, it was more like the “real” me.

Athena Alliance ~ The Perfect Fit Solution

It is hard to believe it has been five years since I started the Athena Alliance.  Time has flown.  Since the beginning there has been one customer who has embraced the alliance concept fully. This particular client has created their own in-house university and continually accesses the resources within our alliance to deliver customized solutions for their unique environment.   They have a very strong focus on building leaders and leadership development.  This has paid off for them as they have almost zero turnover.

This particular client has commented many times how easy we make it for her to offer her employees training from some of the best trainers, coaches and facilitators in the business.  They have offered their employees some of the most cutting edge training and coaching available.  She is delighted that she can call me and we can provide her with a “Perfect Fit” partner.  This company is committed to the continuous development of their employees and our trainers often comment on what a fabulous experience they have working with this client.  We are all truly grateful for the opportunity to work with this client and other similar organizations.

Accent Reduction

From time to time I have the pleasure of introducing my alliance partner who specializes in accent reduction to an organization.  Often the organization will have one or more high potential employees who lack the confidence they need to move into a leadership role.  One of the reasons for this is the employee has an accent and they lack confidence in their communications skills and are unable to project themselves in the most powerful way.

I find it very rewarding to be able to introduce our alliance partner to such organizations and consistently receive positive feedback on the progress of their employees.  In several situations after working with our alliance partner the employee has been promoted.